Online and Desktop synchronization

When a user shifts from Online to Desktop, Simul8 sometimes gives an error message that the license use is duplicated.

To avoid this:

  1. Open File Explorer
  2. In the search bar type: %programdata%
  3. Access the Simul8 folder
  4. Access folder that matches installation directory for Simul8, e.g. /CPROGRAMFILESX86Simul8
  5. Check if the dla.txt file is present

if so this indicates that Simul8 Desktop did not close correctly last time, carry on with the below :

  1. Open Simul8 Desktop
  2. Let it fully load (i.e. give it a minute)
  3. Close Desktop version
  4. dla.txt should disappear