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Simul8 Support
How can we help?
We are dedicated to helping you achieve success with Simul8. Check out our wide variety of support resources available below, or you can also
contact our support team directly.
New to Simul8?
Getting started with Simul8
Watch this short video series to quickly learn the essentials of Simul8 and start building your own simulations.
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'The Art of Simulation' Playbook.
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Documentation
Popular support articles
Find answers to common support questions.
Software updates
Update your Simul8 software
Service Packs are free to download updates that contain great new features and improvements for Simul8 releases.
All Service PacksLatest Service Pack
Simul8 2025 Build Number 4730
Thanks to your feedback, we've made improvements and enhancements to existing Simul8 features in this update.
From the Blog
Simul8 Tips
Read hints and tips from our in-house simulation experts to get the most out of Simul8.
Conveyors
Using conveyors in your simulations
Control
Stopping arrivals from entering a simulation during specific time intervals
Animation
Animate your simulations to engage your stakeholders
Integrations
Visualizing time-series results as calendar heatmaps with R Integration
Control
Using the Start Point Schedule with Labels
Simul8 Events
Explore, Learn, and Connect with Simul8!
Join us every two weeks for a diverse range of events hosted by our in-house simulation experts and special guests.
View all upcoming sessions
Contact us
Submit a support ticket
Get in touch - our friendly support team are always happy to help any questions you have.
Contact support
Training options
More ways to learn to Simul8
Simul8 Academy
Included with every subscription, learn the essentials of Simul8 at your own pace with video-based, interactive training modules.
Online Coaching
Learn to Simul8 and rapidly meet your project goals at the same time with one-to-one coaching from our experts.
Online Training Classes
We've taken our public training classes online so you can quickly level-up your Simul8 skills, no matter where you are in the world.
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