Insight to radically transform the digital efficiency of every aspect of your organization
Digital transformation is a priority for organizations of all shapes and sizes. They know that implementing processes fit for the digital age isn’t just an option, it’s a necessity.
Simulation is playing a vital role in delivering the insight needed to drive and embed effective change.
Digital Transformation is all about ensuring your business is fit for the digital age.
The integration of digital technology into every aspect of business processes improves efficiency, helps you to stay competitive and deliver excellent customer experiences.
So, what’s stopping businesses from embracing Digital Transformation?
Many businesses struggle with a lack of familiarity with technology and real knowledge current processes as barriers to moving forward.
With so many factors involved, it’s not easy to get started and requires planning, investment, time and cooperation across your organization.
The good news? Simulation can make your journey to Digital Transformation much clearer.
According to IDC, 85% of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially.
Simulation delivers the insight needed to drive and embed effective change
You can’t transform your organization’s processes, technology and culture until you really understand where the areas for improvement are. Effective digital transformations start with fact and data-driven methods to identify pain points, then work backwards to plan the process strategy, value proposition and customer experience.
Simulation allows you to build a solid foundation for change by gaining insight into the flow of business processes, find causes of process inefficiencies, bottlenecks, weaknesses and much more. It’s both fact driven and data driven, allowing you paint a full picture of your current processes. The process of building a simulation encourages you to consider why elements work in a certain way and identify inconsistencies and inefficiencies between different parts of a process. When the simulation is built and running, you’ll also get accurate data on every part of your process to validate your assumption and start building an informed, evidence-based strategy.
Technological disruption has played a major role in reducing the average age of an S&P 500 company to under 20 years, down from 60 years in the 1950s. With further disruption taking place from technologies like AI, IoT and RPA, today’s businesses must proactively prepare and constantly adapt to make digital transformation an ongoing process. For organizations to innovate, it’s important to allow room for experimentation.
Simulation is a perfect tool for digital transformation experimentation as it allows you to fail fast, without risk to your real-life operations. Building simulations allows you to experiment with radical, disruptive and innovative changes in a risk-free, digital environment. The best way to bring clarity to your strategy is to try small experiments, gather feedback from stakeholders, plan the next small experiment, and repeat until you find the most effective approach. By using simulation, you can see the direct efficiency and financial impact of these experiments in seconds rather than months or even years.
Driving new cultural norms is one of the most important, but often ignored, factors for successful digital transformation. You can have the right strategy, technology and processes in place, but if employees aren’t bought in, you won’t have what you need for successful digital transformation. But creating and maintaining a culture where employees feel comfortable to change and experiment isn’t easy.
When trying to embed digital transformation, organizations will face resistance to changing the status quo, fear of failing, or find that people say they don’t have time to dedicate to improving processes. Simulation can be key to encouraging and sustaining cultural change.
As well as helping every stakeholder reach a shared, unbiased understanding of the pain points of current processes, simulation can help remove the uncertainty around trying new approaches or digitizing and automating processes. Process owners and experts can work together to find transformation approaches and see the impact on results.
As populations around the world grow and live longer, healthcare organizations are seeking to digitize and automate processes to improve efficiency, drive down costs, reduce errors and deliver better patient outcomes and experiences.
Although investment in technology is a key part to achieving success, it’s only one part of the digital transformation journey. Success depends on so much more than technology alone – it’s also important to focus on the cultural change that should go alongside technological change.
The UK NHS used simulation to successfully plan and implement digital change around the automation of child health records.Read more