- South Africa
- Increase HIV testing capacity
Achievements with Simul8
Identified improved testing processes
150 - 200 patients per day now being educated, tested and directed to treatment centers
About the project
To meet their goal of testing large numbers of people with a high quality service delivered in a cost effective manner, Shout It Now needed a solution to model their processes, identify bottlenecks and deliver a highly efficient service.
By gifting free simulation software, Simul8 is helping Shout It Now in their ground-breaking efforts to bring mobile HIV screening to youth and adults in the communities where they live. The organization also provides an innovative call centre service that supports clients to find clinical care or psychosocial support.
Prior to using Simul8, Shout It Now had a system that collected a range of data including arrival times of each patient and appointment duration. Shout It Now needed a way to utilize this data to drive decisions and improvements. Turning to operations research as the solution, they approached the University of Cape Town who demonstrated Simul8 for modeling this type of process.
"I met some smart people with big hearts in the NGO sector but they didn't have the business experience to deliver services comparable to what's found in the private sector. I saw an opportunity to make a real impact on the epidemic by combining my business skills with the public health skills of a few talented colleagues. This was the basis for founding Shout It Now."
Founder, Shout It Now