Annual Maintenance and Support

Annual Maintenance ensures that you are always on the most up-to-date, feature-rich version of SIMUL8.

As well as quarterly software updates, you'll receive round-the-clock priority support from our expert simulation team. Annual Maintenance is available with all editions of our software.

Learn more about SIMUL8 products

Always be up-to-date with SIMUL8

With Annual Maintenance, you'll receive instant access to the latest feature-packed version of SIMUL8 without having to pay an upgrade fee (a saving of $1,095).

Best of all, this doesn't just apply to major releases. With Annual Maintenance, you'll receive quarterly software updates, providing valuable enhancements to your software throughout the year.

Learn about our latest SIMUL8 release
Have your say in SIMUL8's features

Have your say in SIMUL8’s features

Ensuring that our software's development is user-driven has always been critically important to us. This is why we not only ask our Annual Maintenance users to suggest new SIMUL8 features, but we also have them vote on where these features should be prioritized in our release schedule.

Having our users' input ensures that SIMUL8’s new features and improvements are always focused on giving you more power, control and flexibility to accurately simulate processes in less time.


Priority access to support

We know that building your simulation without delays is crucial and that's why we provide our Annual Maintenance users with priority feature support from our dedicated simulation team.

99% of support tickets are answered within 24 hours so you can get on with achieving results with simulation.


Feature support includes technical advice on:

  • How to use SIMUL8 features and advice on when to use them
  • How SIMUL8 works
  • How to make the most of our free support resources
  • Questions on installation and software requirements
  • Entry level modeling support*


*For project specific simulation modeling advice, we recommend our online 1-2-1 Coaching Service. SIMUL8's dedicated consultants will work closely with you to build your simulation and help you to learn the software at the same time.

Priority support

How can I get Annual Maintenance?


Annual Maintenance can be purchased with any SIMUL8 software:


Annual Maintenance for
SIMUL8 Basic


$595

per license per year

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Annual Maintenance for
SIMUL8 Professional


$899

per license per year

Contact to buy

Annual Maintenance for
SIMUL8 Professional Plus


Included

with first year of purchase

Contact to buy

Got a question? We're here to help.

Our team are happy to answer any questions you have about SIMUL8 products and services.

Contact us