The most common downloading problems are answered below. If you still require assistance please visit contact our support team at
Issue |
Explanation |
Solution |
Corrupt Installation Detected |
This means that the download did not complete before you ran the downloaded file. (Normally this happens because the download ends before it should. This is caused by some temporary fault in the connection between your PC and our server or because a second download to your PC started before this one was complete). |
Download the file again. |
Cannot run 16 Bit Program |
SIMUL8 is 32 Bit. If you get this message it means that the download file is corrupt and Windows NT is guessing that it must be a 16 bit program of a style that NT does not understand. See also "Corrupt Installation Detected". |
Download the file again. |