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Robot Assembly Line

CHEP is the world's leading pallet and container pooling company. CHEP, part of the $11 billion Brambles Group, operates in 38 countries across 6 continents, providing equipment pooling services to many industries.

The Challenge
Pallet and container pooling is the shared use of high quality pallets and containers by multiple customers or users. CHEP maintains their customers' pallet pool and ensures that all pallets are in good condition by cleaning, inspecting and repairing any damages in their service centers. CHEP provides pallets for more than 100,000 customers, including Wal*Mart, Procter & Gamble, Kellogg's, Kraft, Nestle, The Home Depot, Unilever, Hewlett Packard, Ford and GM.

CHEP contributes about 40% of the Bramble Group's Revenue. Efficient processes in the service centers are vital to maintain this. Continuing investment in the business has lead to new technology being introduced, automating certain processes used in the cleaning, inspection, and repair processes. This process has led to complete redesign of the flow of pallets through the service centers, but the problem is how is it possible to ensure that the design is "right" and the investment in machinery and equipment will return to shareholders quickly and effectively?

The Solution
Clive Atkinson, Project Manager in CHEP's Industrial Engineering Department turned to simulation. SIMUL8 was chosen as "..it looked to be the most user-friendly package."

Following a short period of training SIMUL8 was used to build a simulation of the "to-be" process that Clive was initially interested in.

Even in a crude form the simulation showed up key points to be addressed in the proposed design. Maximum buffering sizes were found to be larger than predicted, due to the random nature of the delivery of damaged and undamaged pallets into the process. If this had not been uncovered by the simulation then, at best, costly redesign would have been required.

The Result
Clive maintains that:

"you can't design systems like this without simulation, and the earlier in the design process you use it the better".

Armed with the learning and understanding form the simulation, Clive is now confident in the design and is in an excellent position in his negotiations with equipment suppliers.

SIMUL8 has been used in numerous other projects at CHEP to answer questions like "if we improve reliability of a machine does it increase productivity" - this is not as obvious as it sounds and depends on downstream process not acting as bottlenecks.

As simulation skills improved a detailed simulation of various machines was built, and SIMUL8 Components created. SIMUL8 Components are special "chunks" of a simulation that can be placed onto a toolbar and easily reused in future simulations, reducing build times further.

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" Hertfordshire County Council has found this information to be invaluable. The Simul8 team were fast to respond, courteous to work with, and delivered to budget and time scale."

Dave Ramsey,
Principal Transport Planner Hertfordshire Highways

“I was extremely impressed with SIMUL8 Corporation. Their ability to understand our requirements, and design & build a solution in significantly less time than the alternative options, was fundamental to the success of the project. Furthermore, upon delivery our in-house engineers found the SIMUL8 product easier to use, and I therefore look forward to working with them on future projects.”
Andy Carr
Head of Engineering Support, British Nuclear Group
“The simulation model was absolutely key in demonstrating to our stakeholders that the capacity is there to serve our community's emergency needs.”
 David Rowlands
Project Director
NHS Aryshire & Arran Review of Services Project

“The high level of customer support, knowledge and experience offered by the SIMUL8 team is consistent with their impressive product offering.”

Ian Yeo
CRM Specialist
BT Global Services

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