Implementing a Shared Services Solution
Shared Services Organizations (SSOs) or Shared Service Centers (SSCs) are becoming popular as a service management and delivery option within government and industry.
Despite having proven benefits, many organizations are hesitant about taking the major decision of implementing shared services due to:
- the long term impact on all participants
- the need for all stakeholders to support the change
- the extensive business process re-engineering required
- inability to predict the outcome of changes
- correcting mistakes after implementation is costly and difficult
How simulation can help
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Simulation software can facilitate organizational change processes and can even be used to evaluate the effects of alternative solutions prior to implementation. Simulation is widely used to analyze and assess the impact of change. SIMUL8 software has supported the adoption of shared services in companies and public sector organizations across the globe. SIMUL8 allows organizations to:
- forecast the impact of change years ahead in only seconds
- gain buy-in by securely sharing simulations between stakeholders
- plan and simulate complex processes in advance of implementation
- test different scenarios to choose the optimum solution for a real life situation
- see statistically accurate effects of changes and make evidence based decisions
Is Shared Services right for me?
How to make a Shared Services Business Case supported by simulation
Read Shared Services Case Studies:
SIMUL8 worked with the New Zealand Inland Revenue to
improve efficiency and plan staff reassignment. Read more
